Payment Methods

Big C Online menawarkan 6 kaedah pembayaran untuk anda pilih mengikut keperluan.

  1. Thanh toán bằng thẻ tín dụng khi nhận hàng
    English: Pay with Credit Card upon Delivery (COD available)
    BM: Bayar menggunakan Kad Kredit semasa penghantaran (COD tersedia)


  1. Thanh toán qua thẻ tín dụng Big C
    English: Pay with participating credit cards for instant discounts and reward points. Terms apply.
    BM: Bayar menggunakan kad kredit yang terlibat untuk menikmati diskaun dan mata ganjaran. Syarat dikenakan.

Điều kiện thanh toán bằng thẻ Big C World Mastercard
2.1 English: Enjoy 10% instant discount on promotional items at Big C Online and 5% discount at all Big C stores for participating credit cards.
BM: Nikmati diskaun segera 10% untuk produk promosi di Big C Online dan 5% di semua kedai Big C untuk kad kredit yang layak.

2.2 English: Maximum discount RM100 per card per month for full promotional items and electronic products when paying via app or website using participating credit cards. COD is not eligible.
BM: Diskaun maksimum RM100 per kad sebulan untuk semua produk promosi dan produk elektronik apabila membayar melalui aplikasi atau laman web menggunakan kad kredit yang layak. COD tidak layak.

Điều kiện thanh toán bằng thẻ Big C Platinum Visa
2.3 English: Enjoy 3% instant discount on promotional items at all Big C stores and Big C Online.
BM: Nikmati diskaun segera 3% untuk produk promosi di semua kedai Big C dan Big C Online.

2.4 English: Maximum discount RM40 per card per month for promotional items and electronic products when paying via app or website using participating credit cards. COD is not eligible.
BM: Diskaun maksimum RM40 per kad sebulan untuk produk promosi dan produk elektronik apabila membayar melalui aplikasi atau laman web. COD tidak layak.


  1. Thanh toán bằng thẻ tín dụng trực tuyến (Payment Gateway)
    3.1 English: When paying online by credit card, the system temporarily holds the card limit.
    BM: Apabila membayar secara dalam talian menggunakan kad kredit, sistem akan menahan had kad buat sementara.

3.2 English: Final charges are processed at POS upon delivery.
3.3 English: Invoice amount will match the actual amount upon receipt.
3.4 English: If the final amount is lower than the pre-authorized limit, the difference will be refunded to the card within 7–14 working days.
3.5 English: If the final amount is higher, customers can pay the difference in cash or by credit card at the store.
3.6 English: Promotions are applied based on the payment date at POS.
3.7 English: For missing items or order cancellations, the held amount will be refunded within 7–14 working days.
3.8 English: Online credit card payment orders are valid for 7 days from the order date; unclaimed orders will be automatically canceled and pre-authorized amounts refunded.

Lưu ý / Notes:

  • English: Online debit cards, JCB, AMEX, or international cards are not recommended.

  • English: Debit card payments are charged immediately; if items are missing, double charges may occur and refunds will take 45–60 working days.
    BM: Kad debit, JCB, AMEX atau kad antarabangsa tidak digalakkan. Pembayaran menggunakan kad debit mungkin menyebabkan caj berganda dan bayaran balik mengambil masa 45–60 hari bekerja.


  1. Thanh toán trả góp (Installment Payment)
    4.1 English: Multiple products in the same order can be purchased on installments; all installment products must use the same delivery method.
    BM: Beberapa produk dalam pesanan yang sama boleh dibayar ansuran; semua produk ansuran mesti menggunakan kaedah penghantaran yang sama.

4.2 English: Only eligible products will be included in installment payment; other products remain in the cart.
4.3 English: Canceling or returning installment products requires returning the full order; partial returns are not allowed.
4.5 English: Big C Online reserves the right not to refund promotions, discounts, reward points, or coupons.
4.6 English: Installment terms and duration follow Big C Online regulations.
4.7 English: Installment products are listed on the website or as per Big C Online regulations.